The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses
on aligning IT services with the needs of business.In its current form (known as ITIL 2011 edition),ITIL is published in a
series of five core volumes, each of which covers an ITSM lifecycle stage.
ITIL Foundation Level :-
The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements,
concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes
used and their contribution to Service Management practices.
ITIL Intermediate Level :-
ITIL Intermediate level has a modular structure with each module holding a different focus. Candidates can take as few or
as many Intermediate qualifications as they require, and to suit their needs. The Intermediate modules go into more detail
than the Foundation level, and is an industry-recognised qualification.
ITIL Expert Level :-
The ITIL Expert level of qualification is aimed at those individuals who are interested in demonstrating a superior level
of knowledge of the ITIL Scheme in its entirety. Achieving this level of ITIL qualification will benefit a candidate in
both their personal and professional development, by aiding career advancement and progression within the IT Service Management field.